![]() If you are alreadying using the latest version but still meet the issue, we'll ask you to find the program's log file and contact us. And we will be able to offer further assistance. (1) Right-click the icon of the program, and select Properties > Open File Location, it will direct to the installation folder of this program. (2) Find a folder named "log" and send all the files in the folder to me.ġ. If you have too many processes or programs running on the computer while trying to do the burn, it will often cause the software to freeze up expectantly.įind DVD Creator.log and attach it to me.Ĭontrol-click Finder and select Go to Folder.ģ. The first option would be to ensure that your project has been saved, and then restart your computer to free up resources.Īn alternative option would be to save your file as an. ISO file to a DVD using the built in tools in Windows. Refer to the following steps for that process.ġ.Ĝhange your destination for exporting the file from DVD to ISO on the Burn tab.Ģ. ![]() ![]() Select the output folder that you want to save the file to, such as your desktop or another folder location.ģ.Ĝlick “Burn” to start creating the ISO file.Ĥ.
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